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Arc of Seneca Cayuga receives quality accreditation

“Arc of Seneca Cayuga should be very proud of the services they provide for people with intellectual and other developmental disabilities throughout the Finger Lakes. Their person-centered approach ensures that each individual will receive the support needed to realize a happy, productive and fulfilling life.”These were just a few of the observations made by a three-person Council on Quality and Leadership (CQL) evaluation team that recently spent three days on-site reviewing documents and meeting with people involved in most every area of the local agency. The visit was the last big step in a year-long process that resulted in CQL Quality Assurances Accreditation for Arc of Seneca Cayuga.For more than 40 years, CQL has been the pre-eminent organization for measuring and improving the quality of life for all people, including those with developmental and intellectual disabilities. “CQL accreditation gives a seal of approval that the services and supports being provided at Arc of Seneca Cayuga are seen as high quality”, said says Dana Scott, CQL Team Leader, who traveled from Tennessee for this review.“Being accredited demonstrates our commitment to providing quality, person-centered services,” adds Denise Vreeland, Arc’s Quality Assurance Director, who served as the liaison with CQL.Months prior to the review, Arc formed a committee to assess their systems and practices, focusing on continuous improvement. Committee members Jodi Holland, Dave Sealy, Kate Sinicropi, Tammy Slayton, Kevin Smith, Kevin Spillane, Jeanne Stebbins and Kathy Tomaselli were applauded for their efforts to assure a positive review outcome.With the accreditation in place, Arc’s attention turns to a plan of action for enhancements in certain areas, including increased focus on Personal Outcome Measures (POM’s), a method to measure the quality of life of an individual. For more information, please visit www.arcofsenecacayuga.org.

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