State Attorney General Eric Schneiderman urged consumers to test their Internet speeds and submit the results to his office, part of an ongoing investigation into whether service providers are delivering on the speeds they promise.
“No one should be paying a premium for speeds they aren’t receiving,” Schneiderman said during a visit to Rochester on Thursday.
A yearlong investigation by his office concluded that some consumers who signed up for premium plans were actually getting speeds as much as 70 percent slower than promised. That investigation prompted a lawsuit filed earlier this month against Spectrum’s Time Warner Cable, alleging that the company deliberately scammed customers by promising internet speeds its hardware was incapable of providing.
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