Out-of-town customers who stop into Simply Crepes ask all the time what else there is to do around Canandaigua.
And Kaylee Jerome, the Main Street eatery’s general manager, and other staff share all they know — whether it’s wineries, winter skiing or summer and fall adventures at Bristol Mountain, special events in and around downtown and more.
After taking a hospitality course through the Canandaigua Chamber of Commerce, they understand they are not only representatives of their business, but also ambassadors of the Canandaigua community.
“It’s a nice way to bring businesses together and be on the same page,” Jerome said.
And it’s good for business, said Simply Crepes owner Pierre Heroux.
“To me, if we are going to be a place of hospitality — and we are — we need to know more than our own business,” Heroux said.
The course is one of the tangible results that has resulted from the creation of a Canandaigua Chamber of Commerce tourism committee. The increased collaboration among businesses and tourism groups also has helped reinforce the recognition that everyone is in this business together.