A few months after posting an anonymous online survey, the Auburn Police Department has received its first official feedback from the community.
Auburn Police Chief Shawn Butler said he decided to post two surveys in an effort to develop a strategic plan for the department.
First, in April, Butler and a team from Syracuse University created an employee survey that went out to all officers at APD. Then, in July, the department issued a public survey online.
The community web-based survey consisted of 21 questions: five questions requested demographic information, 14 questions were close-ended and two were open-ended. The close-ended questions used a rating scale of 1 (strongly agree) to 5 (strongly disagree) while the open-ended questions asked respondents to characterize the department in three words and to offer suggestions for improvement.