Finger Lakes Premier Properties announced Wednesday the opening of their comprehensive facility in Penn Yan.
The 20,000-square-foot building accommodates the organization’s housekeeping, commercial laundry, maintenance and reservation departments. As the third and largest office space for the company, FLPP continues to provide 24/7 support and service to its lakefront vacation rental properties – now under one roof.
In its 25th year of business, Finger Lakes Premier Properties is the largest provider of vacation rentals in the Finger Lakes Region. In 2018, FLPP expanded its vacation rental inventory by 15%. Their nearly 300 vacation homes are nestled along seven of the area’s Finger Lakes and host 35,000-40,000 visitors to the region each year.
As a full-service hospitality and vacation rental management company, responsible property management is a cornerstone of FLPP’s business. Their end to end solution for homeowners supervises every step of the rental journey – from listing, to renting, marketing, maintenance, interior and exterior housekeeping, washing linens, providing guest services and vacation planning assistance. The newly-built facility streamlines this process, increases efficiency and improves the experience for both homeowners and guests alike.
“Twenty-five years ago, when this company began (then called Rental Plus), I was mailing pictures of rental properties to potential visitors out of my Branchport home,” explained Brian Zerges, CEO/Owner of Finger Lakes Premier Properties. “It has been an incredible honor to witness the company grow both in size and service over the years. The opening of the new facility is a tremendous step for Finger Lakes Premier Properties, helping us to better support our nearly 300 homeowners and 40,000 visitors to the region.”
The opening of the facility is just one of many upgrades for Finger Lakes Premier Properties. Simplifying the process of owning and renting a vacation rental in the region, FLPP released a mobile app for guests, installed keyless, electronic locks to help secure rental homes, and invested in a seamless reservation and customer relationship management system. This new system allows additional satellite programming for owners, guests and staff.
With marketing and reservations moving to the larger space, Finger Lakes Premier Properties’ real estate arm is able to spread out in their current Penn Yan office space. Real estate sales currently represent over 100 active lakefront listings and real estate buyer’s services are offered for those interested in purchasing a lakeside home or waterfront investment property.