Wayne County rolls out text-to-911 service

The Wayne County 911 Center is now accepting text messages in the case of an emergency when calling is not possible.

The slogan for their newly added text-to-911 service is “call when you can, text when you can’t.”

Four major wireless carriers including AT&T, Sprint, T-Mobile and Verizon are all delivering text messages to 911. Customers can now send a text with up to 140 characters to 911 in an emergency.

The center is reminding residents that calling is still the best and fastest way to contact 911.

“This new ability for our hearing and speech impaired, our vulnerable populations, those who have limited English proficiency, and our domestic violence victims is a welcome relief,” said Wayne County Sheriff Barry Virts.

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