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Details emerge in Thompson Health Snapchat case

The use of social media for ill purposes is forcing employers to revisit policies and tighten security.

That is what UR Medicine Thompson Health had to do last summer after an investigation revealed that five certified nursing assistants, or CNAs, at M.M. Ewing Continuing Care Center took photographs and videos of residents on their cell phones and shared some of that content on the internet.

According to a recently obtained document through a Freedom of Information Law request, 10 residents were affected in numerous incidents. One nursing assistant admitted to taking and sending a photograph of a resident after he died.

The Continuing Care Center, a 188-bed residential healthcare facility, was at the center of a probe involving the state Department of Health and state Office of the Attorney General concerning the use of Snapchat. The mobile app allows users to share photos, video or messages known as “snaps” with a list of contacts.

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