The state regulators are accusing Spectrum of false advertising.
The Public Service Commission says Spectrum is falsely claiming that it is meeting obligations to expand its broadband service to underserved parts of the state and misleading consumers.
The PSC sent a letter to the CEO of Charter which is Spectrum’s parent company. The letter demanded that they “cease and desist” the ads.
On Tuesday, Lara Pritchard, senior director of communications at Charter, released the following statement on behalf of Charter Communications:
“The fact is that Spectrum has built out our broadband network to more than 42,000 unserved or underserved homes since the merger. We find it baffling that the PSC thinks that some New Yorkers count and others don’t, given their belief that access to broadband is essential for economic development and social equity.”