The tax deadline in New York State and U.S. has been extended to May 17.
However, a lot of people have filed their taxes already. Some individuals, though, have not received their returns, despite having submitted them weeks or months ago.
Why is that?
More than $2.3 billion in refunds have been paid out to date.
If you have specific questions there’s a number to call. It’s 518-457-5181.
“We have over 400 staff professionals operating our call center and ready to answer any questions that you might have about taxes here in New York with wait times of just one or two minutes,” NYS Tax Department Commissioner Michael Schmidt told News10NBC.Want the latest headlines in your inbox each morning? Click here to sign up for our Morning Edition and Sunday Insight newsletters. They are dedicated to keeping you in the know. You can also download the FingerLakes1.com App for Android (All Android Devices) or iOS (iPhone, iPad)